Security

Data At Rest & Storage Security

Your data is protected at every level of our infrastructure with enterprise-grade encryption and secure storage practices.

How We Protect Stored Data

Beyond encrypting data in transit, we ensure that all data stored on our systems remains protected from unauthorized access through comprehensive encryption and access controls.

AES-256 Bit Encryption

All sensitive or patient-identifiable data is encrypted at rest using AES-256 bit encryption or equivalent strong standard.

Secure Infrastructure

Our infrastructure is hosted in secure facilities (in Australia or globally) with compliance to recognised standards (e.g., ISO 27001, SOC 2). We select cloud/data-centre providers who themselves maintain rigorous security, resilience and auditing practices.

Data Segregation

Data is logically and physically segregated: production systems are isolated from development and test systems; backups are stored in separate encrypted volumes.

Infrastructure Security Standards

  • ISO 27001 certified data centres
  • SOC 2 Type II compliant hosting
  • Physical security with 24/7 monitoring
  • Redundant power and cooling systems
  • Regular security audits and assessments